Frequently Asked Questions

Shipping And Delivery

What are your shipping options?

We offer standard and expedited shipping to all U.S. states, Puerto Rico, Guam, Virgin Islands and Canada.

Please stay tuned for updates on product availability outside of these regions.

How long will it take for my order to arrive?

We process all orders within 1-2 business days. Orders with standard shipping typically arrive within 5-7 business days, and expedited shipping orders arrive between 2-3 business days.

What are shipping costs?

Standard shipping costs $7 and expedited shipping costs $30.

Returns and Exchanges

What is your return policy?

We offer one free return or exchange made within 30 days of delivery. Each piece must be unworn and in its original packaging with tags still attached.

How do I process a return or exchange?

Please send an email to hello@swayscrubs.com.

How long does it take to process my return?

Once we’ve received the product, exchanges are processed within 1-2 business days. All funds will be returned to original method of payment within 10 business days.

If we didn’t answer your question, please send us an email at hello@swayscrubs.com or give us a call at 925-322-0588.