FAQ
Frequently Asked Questions (FAQs)
What is The Swaymaker Club?
The Swaymaker Club is our awesome loyalty program that lets you earn points for every dollar you spend, for social media follows, likes, shares, product reviews, and more. These points can get you major perks - discounts, early access to new products, exclusive gifts, and other special items we reserve for our most loyal customers.
How do I sign up?
It’s easy. Just create an account on the Sway Scrubs website and you're automatically part of The Swaymaker Club. Oh, and here's a little secret: You get 100 points just for signing up.
How do I earn points?
There are many ways to earn points! You get points for every dollar spent on Sway Scrubs, following us and sharing our content on social media, writing a product review, referring a friend, and you even get birthday points.
How do I redeem my points for rewards?
You can redeem your points for rewards directly on our website when you check out. Simply enter the code for the reward you want to redeem from your account dashboard.
Can I choose any reward once I have enough points?
Absolutely! It's your choice on how you'd like to use your points. Once you have enough points for a reward, you can choose to redeem it.
Do I have to use my points as soon as I have enough for a reward?
No, you're welcome to save your points for as long as you'd like and use them whenever you're ready or save them for bigger rewards.
Can I use my points during sales and promotions?
Yes, you can! Your points are just like cash. You can use them to get additional discounts during sales and promotions.
How do I check my points balance?
Just log into your account on the Sway Scrubs website. You'll find your points balance in your account dashboard.
What is the delivery time for the rewards?
Please allow up to 30 days for shipping of physical rewards. For discounts and services, the rewards are applied instantly.
Can I lose my points?
We wouldn't do that to you. Your points are yours to keep, and they never expire. So take your time and redeem them whenever you're ready.
What if I need more help?
We're here for you. If you can't find your answer here, just hit us up at our Contact Us page. We're always happy to chat.